Privacy Policy
Last Updated: June 2026
1. Introduction
Offset Engineering (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or engage our structural engineering services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
Personal Information
- Name
- Email address
- Telephone number
- Property address
- Billing address
- Company details (where applicable)
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
Project Information
- Architectural drawings
- Structural drawings
- Site photographs
- Survey information
- Engineering calculations
3. How We Use Your Information
We use your information to:
- Provide structural engineering services
- Prepare quotations
- Conduct surveys and inspections
- Produce calculations and reports
- Respond to enquiries
- Process payments
- Improve our website and services
- Meet legal and regulatory obligations
4. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Consent where required
5. Sharing Information
We do not sell your personal information.
Information may be shared with:
- Building Control bodies
- Architects
- Contractors
- Local Authorities
- Professional advisers
- Insurance providers
- Regulatory authorities where required
6. Data Storage and Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure or destruction.
7. Data Retention
We retain project records, calculations and reports for as long as reasonably necessary to satisfy legal, insurance and professional obligations.
8. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where appropriate
- Restrict processing
- Object to processing
- Request data portability
To exercise any of these rights, please contact us.
9. Cookies
Our website may use cookies to improve functionality and analyse website performance.
You may disable cookies through your browser settings.
10. Contact
If you have any questions regarding this Privacy Policy, please contact:
Offset Engineering
Email: info@offsetengineering.co.uk
11. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be published on this page.